Our ferments are shipped once a week using DHL Next Day tracking service. We have worked alongside DHL to provide the most efficient and customer focused delivery we can offer. With our aim to be as sustainable as possible and create as little impact on the environmental world, we only ship once a week. Place your order before 9am on a Wednesday for delivery on Thursday. However, if there is any delay to this, we will be in touch.
Unfortunately, at this time we can only ship within the United Kingdom. We can ship to all four nations of the United Kingdom however shipping costs will vary depending upon location. If you wish to shop to Northern Ireland please contact us using our Contact Form. We offer a local and national delivery option, and a Liverpool pick-up location. All packages will be shipped Wednesday of each week for delivery on a Thursday.
If you only order Merch, we ship this within 48 hours of purchase. These will be sent using Royal Mail 48 hour Tracked Service, and the tracking number will be sent with your fulfilment information. If your Merch is bought alongside ferments these will be shipped using the information above.
We are currently working from two pick-up locations. Our Neston pick-up option is only available Thursday between 10am-4pm. Our Liverpool pick-up option is only available on a Friday between 10am-4pm. Please add a contact email or telephone number to your order and we will contact you the day before with details of how to pickup.
Your products will be well packaged however in their time out of the fridge, travelling from us to you, they can get a little lively as fermentation kicks in again. This is perfectly normal, however we suggest giving your ferments a rinse if they've leaked and putting them back in the fridge as soon as possible.